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Privacy Notice
Effective Date: April 14, 2003 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. WHO WILL FOLLOW THIS
NOTICE? OUR PLEDGE REGARDING
YOUR MEDICAL INFORMATION Your other medical treatment providers (e.g., doctors, hospitals, home health agencies, etc.) may have different policies or notices regarding the use and disclosure of your medical information. This notice will tell you about the ways in which MY DOCTOR may use and disclose medical information about you. We also describe your rights and certain obligations MY DOCTOR has regarding the use and disclosure of medical information. Law to requires us to:
USES AND DISCLOSURES
FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS We may use and disclose medical information about you so that MY DOCTOR and its medical professionals can treat you. We may also use and disclose medical information about you so that we may be paid for the medical treatment we provide you. We may also use and disclose medical information about you for MY DOCTOR health care operations; in other words, those other tasks that we need to perform to make sure that you are provided the highest quality of medical care. The following uses of your medical information may be made without any additional authorization from you. (Not every use or disclosure is listed, but be assured that all uses and disclosures made by MY DOCTOR are only those that are permitted under the law): MY DOCTOR performs a variety of quality assurance activities. Your medical information may be used in case management, accreditation, and/or chart review services conducted by both MY DOCTOR personnel and business associates. MY DOCTOR uses only the medical information necessary to carry out these services. MY DOCTOR may contact you concerning future appointments. This system will contact your phone number with an appointment reminder. The information that could be left is limited to the location of your appointment and date and time of appointment. If you do not want to receive automated appointment reminders, contact MY DOCTOR physician’s office. USES AND DISCLOSURES
FOR HEALTH-RELATED BENEFITS OR SERVICES USES AND DISCLOSURES
REQUIRED BY LAW DISCLOSURES FOR HEALTH
OVERSIGHT ACTIVITIES DISCLOSURES FOR
LAWSUITS AND DISPUTES DISCLOSURES TO LAW
ENFORCEMENT YOUR RIGHTS REGARDING
MEDICAL INFORMATION ABOUT YOU. Right to Request Restrictions: You have the right to request that we restrict the use and disclosure of your medical information for treatment, payment and health care operations. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request restrictions, you must make your request in writing to My Doctor, LLC. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure, or both; and (3) to whom you want the limits to apply. Right to Confidential Communications: You also have the right to request to receive private health information by alternative means or at alternative locations. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted. Right to Amend: If you feel that the medical information we have about you is incorrect or incomplete, you have the right to request that your medical information be amended. Only the health care entity (e.g., doctor, hospital, clinic, etc.) that created your medical information is responsible for amending it. For more information regarding the procedures for submitting such a request, contact your MY DOCTOR physician’s office. Right to an Accounting of Disclosures: You have a right to an accounting of disclosures of your medical information, for purposes other than treatment, payment or health care operations by MY DOCTOR or any of the people or companies who perform treatment, payment or health care operations on our behalf. To request this list of disclosures we made of medical information about you, you must submit a request in writing to My Doctor, LLC. Your request must state a time period, which may not be longer than six (6) years prior to the date of your request and may not include dates before April 14, 2003. Your request should indicate the form in which you want the list (for example, on paper or electronically). Right to a Paper Copy of this Notice: You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time.
CHANGES TO THIS NOTICE FURTHER INFORMATION AND
COMPLAINTS My Doctor LLC
Cincinnati, OH 45242 All complaints must be submitted in writing. You will not be penalized for filing a complaint. OTHER USES OF MEDICAL INFORMATIONOther uses and disclosures of your medical information not covered by this notice or the laws that apply to MY DOCTOR will be made only with your written permission (“authorization”). If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the medical treatment or other services that we have provided to you.
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